Administrative Assistant

Administrative Assistant

We are seeking a detail-oriented and professional Administrative Assistant to support daily operations within our insurance office in Wilmington, Delaware. This role is responsible for providing administrative support to leadership and staff, maintaining office organization, assisting with client communications, and helping ensure efficient workflow in a fast-paced insurance environment. The ideal candidate is organized, customer-focused, and able to manage multiple priorities with accuracy and professionalism.

Key Responsibilities:

• Provide administrative support to managers, agents, and office staff
• Answer and direct incoming calls, emails, and correspondence
• Greet clients and visitors in a professional and courteous manner
• Schedule meetings, appointments, and calendar updates
• Prepare, format, and maintain documents, reports, and spreadsheets
• File, scan, and organize records, policies, and other office documentation
• Assist with data entry, policy updates, and general office recordkeeping
• Support client service activities by responding to basic inquiries and routing requests appropriately
• Process mail, handle office supplies, and coordinate general office operations
• Maintain confidentiality of client and company information
• Assist with special projects and other administrative tasks as assigned