Client Order Coordinator

• Processing Resignation of Agent requests

• Processing physical mail--opening, reviewing

• Creating and printing checks

• Mailing out physical notifications to customers about our intent to resign

• Preparing and mailing documents via USPS certified mail per state requirement in some jurisdictions and customers

• Working on state websites

• Managing internal email boxes

• Work within Company Records, Order Fulfillment, Sales Force, Websites, Outlook

• Working with automate processes

• Varied work, learning and understanding multiple processes

• Cross-trained on functions required to support the compliance needs of our customers

• Ability to maintain high quality in a fast-paced, high-volume environment
• The ability to multitask
• The ability to work independently and function as part of a team
• Flexibility
• Problem solving skills
• Strong computer skills and proficiency in MS Excel
• High attention to detail and accuracy
• Excellent organizational skills/demonstrated ability to manage projects and meet deadlines
• Strong time management, research & analytical skills