Medical Receptionist - Center of Hope - Bilingual

Medical Receptionist
- Center of Hope
- Bilingual Trinity Health Mid-Atlantic

Job Category

Overview

Description

Employment Type: Full time

Employment Type: Full time Shift: Day Shift Description: Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for an experienced Medical Receptionist to join our team at Center of Hope Family Practice

Schedule:

Full-time (40 hours/week) - No weekends or holidays!
The primary responsibility surrounds scheduling for the office, but will include other Office Assistant responsibilities where needed.

Responsibilities include, but not limited to:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

• Schedules appointments

• Check patient eligibility

• Answers multi line telephones and retrieves accurate messages

• Process referrals

• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.

• Obtains revenue by recording and updating financial information; recording and collects payments according to insurance requirements

• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

• Protects patients' rights by maintaining confidentiality of personal and financial information.

• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

• Performs other related duties as required. Call patients with normal results or orders as directed by provide

• Medical responsibilities include but are not limited to Take patient's blood pressure, weight and height, collect urine specimen if necessary, assist Provider with any exam room procedures when necessary.

• Contributes to team effort by accomplishing related results as needed.

Minimum Qualifications:

• High School diploma or equivalent required

• 1+ years of experience working as an administrative assistant or in a relevant role

• Excellent communication skills

• Must be bilingual English
  - Spanish

• Friendly and compassionate disposition

• Excellent organizational and time management skills

• Strong interpersonal communication skills

• Ability to work independently or as part of a team

• Dedication to maintaining confidentiality of all patient records

• Multi-tasking, Flexibility, Attention to Detail, Word Processing , Professionalism, Quality Focus

We offer a competitive salary and comprehensive benefits including:

• Medical, Dental, & Vision Coverage (Effective First day of Hire)

• Retirement Savings Program

• Paid Time Off

• Tuition Reimbursement

• Free Parking

• And more!

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.