Business Management - Senior Associate

Overview

Job DescriptionThe Card and Commerce Marketing team identifies and drives strategic, high-impact initiatives that deliver marketing campaigns customers love, and help to achieve industry-leading results as measured by growth and engagement.

Job DescriptionThe Card and Commerce Marketing team identifies and drives strategic, high-impact initiatives that deliver marketing campaigns customers love, and help to achieve industry-leading results as measured by growth and engagement.

• As a Business Management Senior Associate in Card and Commerce Marketing, you will collaborate closely with Marketing Leadership, Finance and Business Management teams, Product and Channel Managers, Analytics, Operations, and other key partners across the organization. You will be responsible for managing projects and initiatives of varying complexity, often navigating periods of high demand and shifting priorities. Success in this role requires adaptability, strong organizational skills, and the ability to thrive in a fast-paced, dynamic environment.
  
  You will build and maintain strong relationships with stakeholders to strategically plan, coordinate, and execute marketing agendas, campaigns, projects, and deliverables.
• Prepare and present executive management reports on marketing performance
• Track and report team OKRs, delivering performance scorecards
• Lead capacity planning, budget management, and resource allocation for centralized functions
• Set deadlines, assign ownership, and monitor progress for team deliverables
• Coordinate cross-functional projects with Brand, Commerce, and marketing teams
• Convert data into clear narratives highlighting successes and opportunities
• Build partnerships with stakeholders to achieve marketing goals
• Run cross-functional meetings, set agendas, capture action items, and ensure follow-ups
• Identify, escalate, and resolve issues affecting project timelines or outcomes
• Execute strategic projects to improve marketing performance, growth, and engagement

• 5 or more years of experience
• Strong project management skills
• Ability to partner and influence others
• Thought leadership and relentless focus on marketing excellence
• Good verbal and written communications
• Organized, initiative-taker, with the ability to manage multiple projects simultaneously
• Strong influencing, negotiation, and relationship skills
• Demonstrated ability to influence and drive measurable outcomes
• Exceptional analytical, process, and problem-solving skills
• Possess both cross-functional business and operational acumen
• Proven interpersonal effectiveness and ability to collaborate and work well with all levels of management and across organizational boundaries

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected…