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Senior CX Insights Analyst - Complaints & Data
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-05-31
Listing for:
JPMorganChase
Full Time
position Listed on 2026-05-31
Job specializations:
-
Business
Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
JPMorgan
Chase seeks a Business Analyst in Customer Experience Insights to analyze customer complaints trends and support reporting needs. The role involves using data analytics to deliver insights and solutions, working across teams to enhance customer outcomes.
Key responsibilities include producing complaints reporting, supporting executive materials, and analyzing data for trends. Candidates should have 3-5 years of experience in business analysis and skills in data analytics tools like SQL and Tableau.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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