Manager, Product Manager-Family CX, Teen Checking

Manager, Product Manager-Family CX, Teen Checking

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The Multi-User Experience & Family CX team was created to unlock differentiated experiences to serve the unique needs of how customers manage shared finances. Money is deeply personal, but it’s rarely managed alone. Whether it’s parents teaching teens financial independence, partners blending their lives, or caregivers supporting aging parents, traditional banking wasn't built for the way families actually live. That’s where you come in.

As a Manager, Product Manager on our Family CX team, you will lead the end-to-end product lifecycle to design collaborative banking solutions for our core Teen segment. Money Teen Checking was created to serve the unique needs of Teens as they learn to spend, save and manage money on their journey to financial independence while simultaneously balancing the needs’ of their parents who are supporting them along their financial journey.

You’ll join a passionate, cross-functional team of designers, engineers, and business analysts hyperfocused on redefining how families interact with their money—and each other. Ready to build the future of Family finance?

• Human Centered
  - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused
  - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven
  - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving
  - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership
  - Leads cross functional teams to solve customer problems and drive organizational alignment

• At least 3 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  Bachelor’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field);
  Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

• Experience translating business strategy and analysis into consumer-facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $164,800 - $188,100 for Manager, Product Management

New York, NY: $179,700 - $205,100 for Manager, Product Management

Philadelphia, PA: $149,800 - $171,000 for Manager, Product Management

Richmond, VA: $149,800 - $171,000 for Manager, Product Management

Wilmington, DE: $149,800 - $171,000 for Manager, Product Management

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.