US Customs Operations Manager

About the job

Would you like to use your expertise to transform trade compliance at a company that follows the science and turns ideas into life‑changing medicines? If so, join our team as a Manager – US Customs Operations with AstraZeneca! AstraZeneca is at an exciting time of new products and launches. We get to work with innovative and scientific products on our leading‑edge end‑to‑end supply chain, using the latest technologies and modern facilities.

In Operations, we have a big ambition – to deliver more medicines to patients, quicker and more affordably. Backed by the investment, leadership, and a clear plan to get there, we bring personal dedication and out‑of‑the‑box thinking.

The Manager – US Customs Operations can be based in Gaithersburg, MD or Wilmington, DE. In this role, you will be responsible for supporting day‑to‑day import/export customs activity, improving customs processes, leading certain compliance activities, developing new FTZs, operating existing FTZs, and encouraging FTZ sites to remain in compliance with Customs and Border Protection.

• Responsible for operational management of AstraZeneca US Import/Export activities
• Provide customs guidance to cross‑functional business partners
• Lead issue resolution and handle direct communication with various government agencies and key stakeholders.
• Handle the daily/yearly operation of the zone including admissions to Customs, T&Es, HMF, zone to zone transfers, FTZ board report, payments to the grantee, being the subject matter expert on trade related activities for the site etc.
• Support the roll‑out of new AstraZeneca FTZ(s) and the development and implementation of operational standards, procedures, and training vital to support a compliant FTZ while developing and maintaining working relationships with global counterparts to ensure timely, efficient, reliable, and compliant operations across the global supply chain.
• Support AstraZeneca FTZ manufacturing sites, conduct tours, and training, host Customs for annual compliance reviews, and be an FTZ representative on on‑site projects and strategic initiatives.
• Develop positive relationships with all participating sites, international cross‑functional teams, Customs Broker and Customs and Border Protection.
• Revitalize a standard operating procedure for all FTZs to use including customs broker clearance, FTZ inventory system, record retention processes, and training.

• Bachelor’s Degree required.
• Minimum of five years’ experience in one or more of the following:
  Customs Brokerage or import/export operations or compliance.
• Working knowledge of the various government agencies and regulations involved with the import/export of pharmaceutical products such as CBP, FDA, USDA, CDC, DEA, DOT, IATA, and FWS.

• Customs Broker License.
• FTZ Experience.

We make a big impact, and our contribution to life‑changing medicines is why people have been here for decades. We do it for the patients.

Are you ready to make a difference? Then send in your application, and we’ll make it happen together.

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Date Posted 22-jun-2026

Closing Date 05-jul-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.