SaaS Consulting Manager

SaaS Consulting Manager

Location:

DE
- Wilmington, MA
- Boston, NJ
- Florham Park, NY
- New York, PA
- Philadelphia, PA – Pittsburgh

Resources Industry (Oil and Gas, Utilities (electricity, gas and water), Chemicals, or Natural Resources (mining, metals, forest products, and building materials companies)

Job Description Software as a Service professionals demonstrate skills and experience related to Software as a Service (SaaS) - software delivery model in which software and associated data are centrally hosted on the cloud. A professional at this position level within Client has the following responsibilities:

• Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.
• Closely follows the strategic direction set by senior management when establishing near term goals.
• Interacts with senior management at a client and/or within Client on matters where they may need to gain acceptance on an alternate approach.
• Has some latitude in decision-making. Acts independently to determine methods and procedures on new assignments.
• Decisions have a major day to day impact on area of responsibility.
• Manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Client.

• 2+ years of experience within one or more of the following industries:
Oil and Gas, Utilities (electricity, gas and water), Chemicals, or Natural Resources (mining, metals, forest products, and building materials companies).

• 2+ years of experience with one or more of the following functions:

• Sales force automation
• Customer service and support
• Marketing
• Supply chain management
• Financial management
• Financial performance management
• Human capital management
• Quote to cash processes (configure, price, quote)

• 2+ years of experience implementing and integrating one or more of the following SaaS solutions:

• Salesforce
• Workday
• Pegasystems
• Apttus

• 2+ years of experience leading high performing delivery teams

• Minimum of a Bachelor's Degree

• Ability to travel as necessary

• Passion for technology trends (e.g. Interactive, Mobile, Analytics, and Cloud)

• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.

• Experience understanding business challenges and explaining how our offerings and services provide value.

• Experience identifying a client's high-level business needs and leading the creation of detailed functional specs and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases.

• Experience working through organizational change, developing and implementing creative solutions.

• Well-developed analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information.

• Insights on key methodologies, approaches and market trends in the industry.

• An ability to inspire teams to deliver to a high standard in a suitable timeframe.

• Experience understanding team strengths, and the ability to coach and develop others.