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Card Operations Strategy Lead — AI & CX Innovation
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-07-01
Listing for:
JPMorganChase
Full Time
position Listed on 2026-07-01
Job specializations:
-
Business
Business Administration, AI Business & Operations
Job Description & How to Apply Below
JPMorgan
Chase is seeking a Business Operations Manager for the Consumer and Community Banking Operations Strategy Team in Wilmington, Delaware. This role focuses on developing strategy and driving innovation to enhance customer experiences for affluent card members, utilizing AI tools and data-driven insights. You will manage strategic priorities set by executives and collaborate effectively across various operational functions.
The ideal candidate will have a strong background in financial services, proven analytical skills, and a track record of influencing cross-functional teams to achieve key objectives.
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