Infrastructure Finance & Business Management Senior Associate

Job Description

Business Management optimizes business performance by helping to drive key initiatives. We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.

As a Business Manager within the Consumer and Community Banking Technology's Infrastructure team, you will partner with leaders and Finance to manage budgets and forecasts, optimize costs, and support ad‑hoc executive requests. You'll drive project execution and communications, create clear management materials, and coordinate team initiatives while supporting risk, audit, and compliance activities and continuously improving business processes.

• Partner with and support Consumer and Community Bank Technology's Infrastructure Managers and Finance teams to deliver accurate forecasts, track monthly spend versus budget, and optimize infrastructure expense.
• Provide a high level of responsiveness to executive ad‑hoc requests related to project management, presentation development, and business analysis.
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock‑ups quickly and iteratively for management presentations, reports, and dashboards.
• Communicate effectively with key business partners to understand projects and drive next steps.
• Project manage and deliver key work streams and tasks.
• Identify key business risks on the platform and drive resolution of mitigating controls.
• Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self‑Assessment (RCSA) framework.
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions.
• Collect and maintain internal resources and documentation on collaboration sites, like SharePoint.
• Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes.

• Bachelor's degree in Business, Finance, Economics, or another related field.
• Prior experience in Business Management or a COO role.
• Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail and design excellence are essential.
• Demonstrated ability to deal with different stakeholder groups and drive the agenda.
• Excellent communication, organization and project management skills.
• Ability to articulate and demonstrate thoughtful rationale in design decisions.
• Intermediate to advanced level in all MS Office tools (Excel, PowerPoint, Pivot Tables).
• Self‑motivated, tenacious and able to work with a high degree of independence.
• Strong time management and prioritization skills.

We offer a competitive total rewards package that includes base salary determined by role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation in cash or forfeitable equity, awarded for individual achievements and contributions. Benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

Chase is an equal‑opportunity employer and places a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability. We make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.