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Senior Service Designer - End-to-End CX in Finance
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-07-14
Listing for:
JPMorgan Chase
Full Time
position Listed on 2026-07-14
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
JPMorgan Chase in the United States is seeking a Service Design Senior Associate within the CACM to shape end-to-end customer and employee experiences by applying advanced service design principles to complex financial products and services. You will work closely with Product, Technology, Operations, and Data teams to improve workflows and service ecosystems, with exposure to AI-enabled delivery models.
The role focuses on strategic thinking, continuous improvement, and guiding peers while
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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