Associate Director, Speaker Program Solutions

Are you ready to shape how we educate healthcare professionals and translate brand educational objectives into impact at scale? This role puts you at the center of how we plan, deliver, and continuously improve compliant speaker programs that help clinicians make informed decisions for their patients. You will be the strategic partner to customer-facing leaders across Sales, Marketing, Medical, and Market Access—designing future-ready processes and engagement models while ensuring today’s programs run smoothly.

Working across technology, commercial operations, brand teams, and compliance, you will balance immediate delivery with building the next wave of capability for an evolving US portfolio. Can you bring clarity to complexity, rally stakeholders, and turn best practices into measurable outcomes? Accountabilities:

• Stakeholder Leadership:
  Build trusted partnerships with Sales, Marketing, Medical, Market Access, Compliance, and external vendors to align on educational goals and enable consistent, compliant program execution.
• Best-Practice Design:
  Define and evolve standard operating procedures and end-to-end ways of working across the speaker program lifecycle; establish clear KPIs that drive speed, quality, and compliance.
• CRM and Field Event Ownership:
  Serve as the business owner for field event management functionality within CRM, translating user needs into robust capabilities and driving adoption across the field.
• Budget Stewardship:
  Lead therapeutic area budget planning, forecasting, and performance tracking to ensure investment translates into high-value, targeted educational impact.
• Program Innovation:
  Partner with internal teams and strategic vendors to shape the holistic approach to program planning, execution, and measurement—piloting new formats and scaling what works.
• Speaker Bureau Management:
  Oversee processes for building and maintaining brand speaker bureaus, ensuring the right experts, governance, and capabilities are in place to meet educational objectives.
• Change Leadership:
  Champion the adoption of the Speaker Program Solutions Center of Excellence, coaching teams on new processes and tools and embedding continuous improvement into daily execution.
• Outcome Focus:
  Connect program metrics to business and patient outcomes, translating insights into action plans that improve reach, relevance, and compliance over time.

• Bachelor's degree required
• Sales or marketing experience preferred
• 5+ years of professional business experience
• Experience with vendor and budget management
• Demonstrated organizational skills planning, developing, implementing, and measuring business plans
• Experience working in collaborative cross-functional team settings
• Strategic thinker with analytical skills
• Demonstrated ability to influence without authority

• Experience designing and delivering HCP speaker programs within a regulated pharmaceutical or healthcare environment
• Strong understanding of US healthcare compliance standards and industry guidance relevant to promotional education
• Hands-on experience with CRM and field event management platforms (e.g., Veeva, Salesforce) and related data/reporting
• Proven ability to define KPIs and build performance dashboards that inform decision-making and continuous improvement
• Background in commercial operations, field enablement, or medical-commercial collaboration
• Track record in process reengineering, change management, and Center of Excellence adoption
• Familiarity with speaker bureau governance, contracting, and vendor oversight
• Comfort working in fast-paced, matrixed environments with multiple brands and competing priorities