Director, Product Management - Head of Field Product (Business Cards & Payments

Director, Product Management
- Head Of Field Product (Business Cards & Payments)

Business Cards & Payments (BC&P) | Build the Future.

At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together.

Because that's how we create impact we can be proud of.

In BC&P, we are looking for a product manager with a demonstrated interest and aptitude for AI. While formal on-the-job experience with AI is a plus, we highly value candidates who have proactively incorporated AI into their personal projects, explored AI-driven development environments (e.g., Cursor, Claude Code, Git Hub Copilot), or built automations using AI agents. Show us how you've used AI to learn, build, and solve problems beyond basic text generation.

The role:

This director of product will shape the future of sales technology by driving our exciting field product agenda. Leading an outcome-focused product team, this director will pioneer and launch cutting-edge, AI-native products from the ground up. Our ambitious goal is to empower a best-in-market sales team that outperforms both nimble fintechs and established incumbents. To achieve this, the position centers on building a highly effective go-to-market machine that delivers an unparalleled, frictionless experience for our field sales associates.

Capital One product framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful product management:

• Human centered
  - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business focused
  - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology driven
  - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated problem solving
  - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational leadership
  - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic qualifications:

• Bachelor's degree in any field and at least 5 years of product management experience

Preferred qualifications:

• Experience translating business strategy and analysis into consumer facing digital products