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E‑Commerce Customer Operations Lead | AI & Process Improvement
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-08-13
Listing for:
ODLO Sports GmbH
Full Time
position Listed on 2026-08-13
Job specializations:
-
Business
Business Analyst, Business Development
Job Description & How to Apply Below
Odlo Sports GmbH sucht im Inhouse Customer Operations Team eine erfahrene Fachperson, die komplexe Kundenanliegen aus internationalen Märkten bearbeitet und eng mit externem 1st-Level-Kundendienst sowie internen Abteilungen zusammenarbeitet.
Sie analysieren Ursachen, koordinieren Stakeholder, optimieren Prozesse, pflegen die Wissensdatenbank und unterstützen KPI-Reports sowie Projekte zu Prozessstandardisierung, AI und Automatisierung.
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