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Guest Experience Agent - Front Desk
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-02-07
Listing for:
TPG Hotels and Resorts
Full Time
position Listed on 2026-02-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A leading hospitality business in Wilmington is seeking a Front Desk Agent responsible for welcoming guests, managing check-ins and check-outs, and ensuring a high standard of customer service. The role requires strong communication skills, a guest-oriented attitude, and the ability to handle administrative tasks efficiently. Physical stamina is necessary due to extended standing and the handling of guest requests. This position is for the 3PM - 11PM shift, including weekends and holidays, with various employee benefits available.
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