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Automotive Customer Service Advisor
Job in
Wilmington, New Castle County, Delaware, 19805, USA
Listed on 2026-02-25
Listing for:
Pep Boys
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Serve as the first point of contact for customers, handling phone and in-store inquiries;
Schedule appointments and upsell parts and services to meet customer needs;
Process work orders and register transactions, manage vehicle inspections and parts knowledge;
Follow safety procedures and maintain an organized, clean shop;
Assist management with customer care, facility maintenance, and opening/closing duties
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