Order Entry Specialist

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Health insurance
• Paid time off
• Signing bonus
• Tuition assistance
• Vision insurance

We are seeking a detail-oriented and organized Order Entry Specialist to join our team. The successful candidate will be responsible for accurately processing customer orders, maintaining records, and ensuring timely communication with internal departments and clients. This role is ideal for someone who thrives in a fast-paced environment and values accuracy, efficiency, and excellent customer service.

Key Responsibilities

• Accurately enter customer orders into the company system
• Review orders for completeness, pricing, product availability, and accuracy
• Communicate with customers regarding order status, discrepancies, or missing information
• Coordinate with sales, warehouse, logistics, and customer service teams
• Maintain accurate customer and order records
• Process order changes, cancellations, and returns when required
• Monitor order workflows to ensure timely fulfillment
• Resolve order-related issues professionally and efficiently
• Generate reports and assist with administrative tasks as needed

Requirements

• High school diploma or equivalent (associate degree preferred)
• Previous experience in order entry, data capture, administration, or customer service
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and order management/ERP systems
• Ability to multitask and work under pressure
• Strong organizational and problem-solving skills

Preferred Qualifications

• Experience with CRM or ERP software
• Knowledge of inventory or supply chain processes
• Experience in a fast-paced operations environment

What We Offer

• Competitive salary
• Opportunities for career growth and development
• Supportive team environment
• Health and wellness benefits
• Paid time off