VP, Rewards Service & Customer Insights Lead
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-06-19
Listing for:
Citigroup Inc.
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Citigroup Inc. is looking for a Thank You Rewards Servicing Experience & Customer Insights Lead Analyst. This role focuses on shaping the customer servicing journey and driving member satisfaction through data-driven insights. The candidate will lead cross-functional teams and manage initiatives aimed at enhancing customer experience across multiple channels.
The ideal candidate has a background in financial services and extensive experience in product management or loyalty programs. The role offers a salary between $ and $, along with competitive benefits.
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