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Call Center Agent

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Guru Hospitality
Full Time position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Qualifications

  • Passion for delivering exceptional customer service with strong organizational and detail-oriented skills.
  • Minimum of one year of experience in a similar role.
  • Experience in guest or customer service, with a team-player mindset and the ability to multitask.
  • Flexible and adaptable to meet the needs of a 24-hour operation.
Responsibilities
  • Provide friendly, efficient, and professional service to guests, ensuring a seamless experience.
  • Anticipate guest needs and offer quick, effective solutions.
  • Assist with guest arrivals and departures, including airport transfers and luggage storage.
  • Answer and manage all incoming hotel calls, directing them appropriately.
  • Communicate essential information to both guests and staff as needed.
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