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Retention Account Manager Customer Loyalty

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Better Business Bureau of Delaware
Full Time position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Retention Account Manager — Renewals & Customer Loyalty

The Better Business Bureau of Delaware is seeking a dedicated individual to manage the retention of Accredited Businesses in Wilmington, DE. This role focuses on ensuring high customer satisfaction through effective communication and problem resolution.

Key responsibilities include managing renewals, conducting outreach, and supporting internal operations. Ideal candidates will have a background in customer service, problem-solving skills, and a willingness to grow within the organization.

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