Service Advisor - Lexus of Wilmington

Lexus of Wilmington is growing! We are hiring a Service Advisor/ Service Writer for our elite service department.

As a leader in customer service, we have customers and leadership who are committed to the Lexus brand - and you! Our automotive Service Advisor/ Service Writer will greet customers and consult with them on their vehicle service needs.

Experience Everything Mile One has to

Offer:

5 day work week Competitive compensation with unlimited earning potential

Great opportunities for career advancement

Positive, success driven work environment

Training and mentoring opportunities

Service Advisor Responsibilities:

Provide industry leading customer service to include vehicle service care and manufacturer’s warranty specifications

Schedule and manage service appointments and service estimates

Address and resolve customer complaints

Service Advisor

Qualifications:

Prior experience in automotive service writing, luxury line service experience preferred

Working knowledge of basic car functions, characteristics, and operations

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals

Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Our Mile One Employee Advantage:

Mile One believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. Mile One offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

Mile One Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the Mile One Support Fund: by Employees, for Employees, the Next Mile Scholarship Program, an Employee Assistance Program and more.

Mile One Autogroup is an equal opportunity employer and maintains a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

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