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Senior Customer Experience Associate, Card Services & Retention
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-08-09
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Marriott is seeking a Customer Experience Senior Associate to oversee servicing and retention priorities for our Co-Brand Credit Card Team. You will partner with customer service leaders to support training, meet SLAs, and resolve escalations with care and urgency.
You will gather feedback, analyze performance data, identify trends, and translate insights into practical actions to improve member experiences and retention.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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