Client Service Representative

• Building relationships with our clients to better understand their unique needs and concerns
• Responding to customer inquiries in a professional, accurate, and in a timely fashion
• Responding to customer inquiries via Outlook, Salesforce, or phone
• Navigating quickly between multiple databases quickly and accurately
• Fulfilling requests and answering questions for internal customers
• Review and process of legal documents
• Research and analysis of legal documents

• High attention to detail and accuracy
• Strong prioritization and time management skills
• Strong Customer Service Skills
• Problem-solving skills
• Strong research skills
• Strong computer skills and proficiency in MS Office:
  Word, Outlook, Excel
• Salesforce Experience a plus
• Energetic self-starter who thrives in a fast-paced, team-oriented environment

Demonstrates strong customer service skills and attention to detail while effectively managing time and prioritizing tasks. Proficient in legal document review and analysis, with the ability to navigate multiple databases and utilize tools like Salesforce and MS Office.

• Customer Service Skills
• Legal Document Review
• Research Skills
• Salesforce Experience
• MS Office Proficiency

• Legal Document Review
• Research Skills
• MS Office Proficiency
• Salesforce Experience

• Attention to Detail
• Time Management
• Problem-Solving
• Prioritization

• Salesforce
• MS Office
• Outlook
• Excel
• Word