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Business Management - Design Management Office; DMO

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-02-28
Job specializations:
  • Design & Architecture
    Product Designer
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Business Management - Design Management Office (DMO)

As a Vice President in the Operations Business Management team within the Design & Customer Experience (DCE) organization, you will collaborate closely with senior design leads to facilitate and track design project work. This role requires a working knowledge of our design, research, and content deliverables.

Job responsibilities:
  • Partner closely with Design Leads to facilitate cross‑organizational impacting project discussions with multiple teams and stakeholders, driving alignment, and achieving common project goals.
  • Collaborate with various teams to understand business demand, support capacity planning, and guide project execution.
  • Analyze and interpret data to inform decision‑making and contribute to the successful execution of projects and initiatives.
  • Ensure adherence to Consumer and Community Banking's PXT design delivery process, including the use of Jira Align/Jira for all DCE work.
  • Monitor Jira Align/Jira hygiene and address exceptions with DCE and Product partners.
  • Create and maintain Book of Work (BoW) transparency to support leadership decision‑making and provide key updates for executive reporting.
Required qualifications, capabilities, and skills
  • Experience working with design teams and design processes.
  • 5+ years of experience in project, program, and/or product portfolio management.
  • Strong organizational and communication skills, with the ability to manage multiple projects and tasks simultaneously.
  • Proficiency in Confluence, MS Teams, and MS Office (Outlook, Word, Excel, PowerPoint, SharePoint).
  • Familiarity with design tools (such as Figma) and UI/UX design processes.
  • Familiarity with Atlassian/JIRA software tools.
  • Experience or familiarity with  or similar reporting tools is a plus.
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