Training and Education Specialist II

Summary

The incumbent will plan and deliver training, manage DVCC training requests, organize webinars and in‑person trainings, assist with DVCC conferences and law‑enforcement trainings, support training grant deliverables, manage social media accounts, organize DVCC outreach activities, and collaborate with statewide partners. Flexibility of schedule is provided to offset occasional evening or weekend events.

• Knowledge and experience with trauma‑informed approaches to working with those impacted by domestic violence.
• Experience serving as a subject‑matter expert in the dynamics of domestic, intimate partner, or sexual violence.

• Plan, coordinate, and deliver a variety of training and education courses, services, and activities (e.g., instructor‑led classroom, on‑the‑job, virtual training, workshops).
• Organize and prepare materials and equipment such as exercises, handouts, manuals, laptops, audio‑visual or specialized equipment.
• Research and select or recommend delivery methods and materials that promote learning, considering evidence‑based and best practices.
• Coach others and provide feedback that fosters learning, understanding, or improved performance.
• Collect and analyze data through surveys, evaluations, interviews, or other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges.
• Make recommendations for improvements based on findings (e.g., new or modified courses, instructional methods, materials, equipment).
• Provide technical guidance, advice, and direction on training and education matters and promote the use of related services and resources.
• Prepare and maintain records and reports such as course schedules, rosters, training updates, and participation records.
• Complete continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).
• Use automated information systems and computer software to research, review, analyze, document, and report on relevant training and education information.
• Maintain content on social media and create, edit, and post instructional and promotional materials, brochures, videos, or other information.
• Operate and maintain training facilities such as visitor or education centers.
• Participate in reviewing, testing, and making recommendations on applicable technology.

• One year of experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment.
• Six months’ experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates, or participation records.
• Six months’ experience in researching, selecting, and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
• Six months’ experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

Comprehensive benefits are available. For more information, see the State of Delaware benefits website.

The State of Delaware is an Equal Opportunity Employer and values a diverse workforce. We encourage and seek a workforce representative of Delaware, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.