Student Facilitator​/KEYS Program

Position: Student Facilitator / KEYS Program
Job Description

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Application Instructions

Send a cover letter, resume and three (3) professional references from past supervisors, to resumes

Please indicate the job code KEYS-SF in the subject line of your email.

After sending in your documents, please fill out the online Job Applicant Identifier form. RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations.

Background Check

If you are chosen for this position, a background check will be required. Full details regarding the background check are available here.

Job Details

Title:

Student Facilitator / KEYS Program Announce date:

05/15/2026

Apply by date:

05-29-2026

Application status:

Accepting Applications

Position type:
Full-time Salary:

$43,500 per year

Working Hours:

Working hours for this position consist of 37.5 hours per week (7.5 hour period, exclusive of a ½ hour or 1 hour lunch.) These hours to be agreed upon between the supervisor and employee at the onset of employment. Attendance on campus required.

Summary:

The Student Facilitator provides intensive case management services to historically underserved students who receive Temporary Assistance for Needy Families (TANF) and/or Supplemental Nutrition Assistance Program (SNAP) benefits while attending classes  KEYS Program is an Employment and Training Program under the Department of Human Services. The KEYS Student Facilitator will work with students to orient them to the KEYS Program services and resources, including child care subsidies, education/training funds and much more.

In addition, this individual will guide KEYS students through the RACC enrollment process, support the student as they navigate the college experience through successful completion.

NOTE:

This position is 100% KEYS grant funded.

Essential Duties and Responsibilities include the following:

* Conduct KEYS orientation with students referred by the County Assistance Office to RACC to obtain their GED/HEP, Career Certificate and/or Associates Degree.

* Enroll the student in the KEYS Program by both accepting the referral in CWDS and conducting a face-to-face, intake interview within 15 calendar days of the referral date.

* Assist KEYS students in the enrollment process and review the participation requirements.

* Plan, develop and deliver comprehensive case management services to meet the needs of KEYS students by meeting regularly with students to ensure their success at RACC.

* Support the KEYS students in resolving compliance-related issues by collaborating with the CAO, other areas of the college and Community Partners/Resources.

* Submit requests for Special Allowances for KEYS students to the County Assistance Office.

* Track progress, student learning outcomes and assessment of student participation.

* Monitor student compliance and ensure that the KEYS student is attending classes and maintaining satisfactory academic progress.

* Provide updates to CAO regarding student's compliance in the program.

* Maintain confidential student files.

* Serve as a liaison with the County Assistance Office (CAO) and Bureau of Employment and Training Programs (BETP) concerning the grant and program activities. This includes attendance at State meetings/conferences and regular communication with CAO liaisons.

* In cooperation with KEYS staff, develop and instruct academic programming, workshops, and facilitate support groups as necessary.

* Work cooperatively as a member of the Student Affairs Division, whose purpose is to provide academic and personal support to students. Assist KEYS students in accessing additional support services to include disability services, academic coaching, tutoring, mentoring, scholarships, technical support and remediation.

* Assist with KEYS weekly, monthly, semester and yearly program reports required by the Department of Human Services (DHS), Bureau of…