Community Squash Manager

First State Squash is a not‑for‑profit youth development organization based in Wilmington, DE. First State Squash seeks to support Wilmington youth to achieve and sustain personal academic success, physical wellness and matriculation and graduation from post‑secondary institutions. First State Squash’s year‑round program offers longitudinal, tuition‑free academic programming, squash instruction and cultural and community service opportunities for over 100 students annually, currently in fifth through twelfth grades.

The Community Squash Manager will:

• Work closely with FSS’s current Squash Director to ensure the successful development, planning, and administration of the organization’s athletic programming.
• Lead the implementation of FSS’s community squash programming to expand equitable access to squash.

The successful candidate will bring a passion for inspiring, mentoring, and guiding youth, as well as an enthusiasm for squash and coaching individuals of all ages and levels. FSS’s Community Squash Manager will be provided with the opportunity to play a meaningful role in an emerging youth development program, and the ability to build their own squash program.

• Collaborate with FSS’s Squash Director
• Plan and administer daily after‑school middle and high school squash/fitness sessions.
• Build FSS’s weekend squash calendar that includes:
  High School and Middle School team squash matches, US Squash Junior tournaments, and Squash + Education matches and tournaments.
• Plan and run a 5‑week intensive summer squash program.
• Support in‑school PE clinics and on‑site field trips with students from area schools.
• Build strong relationships with students and their families, through constant interaction.

• Develop outreach programs to introduce squash to new audiences.
• Provide and manage tournaments, a weekly beginner clinic, other junior/adult clinics, private and group lessons, community events, and leagues.

• Develop and manage a business growth plan for memberships, tournaments, clinics, lessons, and events with distinct participation and revenue goals.
• Maximize facility utilization and manage squash court bookings to accommodate youth programs, adult programs, and community events, while prioritizing First State Squash’s youth development program.
• Manage Club Locker reservations and assist with billing for FSS community memberships.
• Maintain accurate membership records and databases.
• Use software tools to collect, organize, and analyze data to identify areas of improvement.
• Lead marketing of FSS community programs.
• Serve as the primary point of contact for member communications, including inquiries related to lessons, clinics, memberships, and onboarding, and ensure timely resolution of member questions and concerns.
• Refine membership materials, such as welcome packets, and promotional content, as appropriate.
• Provide excellent customer service to current and prospective members.
• Develop and manage maintenance procedures for squash courts and fitness equipment, ensuring regular maintenance and safe play.

• Provide after‑school transportation (twice a week) in our 10/12‑passenger van for students to the facility, and for other special events and weekend trips.
• Collaborate with all FSS staff for annual 5th/6th grade recruitment efforts.
• Chaperone weekend field trips (matches, tournaments, college campus visits) as needed.
• Participate in required certifications and trainings (i.e., CPR/First Aid, Safe Driving Tests, etc.).
• Attend and help plan important First State Squash events and functions.
• This role may also include additional responsibilities that emerge over time in response to the evolving needs of the organization.

• A bachelor’s degree is considered a plus, but not required.
• Minimum of two years of squash coaching or high‑level competitive playing experience.
• Strong technical knowledge of squash rules, strategy and player development.
• Experience in a community/club setting with group participation is a plus.
• Experience working with…