Apprenticeships Advisor-NHC Endowment Grant TFT

DEFINITION

The Apprenticeship Advisor (Temporary Full-Time) provides direct student support, career and apprenticeship advising, job search assistance and employment preparation into Cape Fear Community College’s apprenticeship programs. This position guides prospective and current apprentices through the apprenticeship enrollment and registration process, including eligibility requirements and job search assistance, and responds to general inquiries from the public regarding apprenticeship programs, career pathways, and related college services.

This position will also assist with the recruitment of prospective apprentices and the planning, organizing, and participating in apprenticeship-focused recruitment activities, information sessions and events. This role conducts targeted outreach to prospective apprentices; and delivers presentations and information sessions to promote apprenticeship programs. Additionally, this role will support other apprenticeship staff as needed.

This is a full-time, temporary, grant‑funded position supported by a three‑year grant, expiring May 31, 2029 with the potential to be extended.

• Receives direct supervision from the Director of Apprenticeships.
• Receives general supervision from the Senior Director, Apprenticeships & Workforce Partnerships.
• Exercises no supervision.

• Assist in reporting on key metrics such as enrollment growth, retention, course completion, credential attainment, wage progression, and apprenticeship completion rates
• Coordinate with employers, apprenticeship staff, and internal teams to support apprentice placement and ongoing success
• Support Manager, Apprenticeships with coordination of apprenticeship outreach events such as campus visits, prospective apprentice information sessions and events, in‑person and virtual information sessions, employer engagement events, and other similar programs.
• Partner with the Work‑Based Learning staff to align apprenticeship efforts with paid work opportunities for CFCC students.
• Respond to electronic and phone information requests from prospective apprentices, including enrollment steps, job search assistance, and college services.
• Provide direct student support and individualized career and apprenticeship advising to individuals interested in Cape Fear Community College apprenticeship and pre‑apprenticeship programs
• Assist prospective apprentices with job search activities, including, but not limited to, resume development, interview preparation, and employer referrals
• Guide prospective and current apprentices through the apprenticeship enrollment and registration process, including eligibility requirements, documentation, and timelines
• Communicate, track, monitor, and follow up with apprenticeship inquiries to support recruitment and enrollment efforts
• Collaborate with and assist Manager, Apprenticeships with implementation of effective recruitment strategies and maintaining accurate database of apprentice recruitment and outreach efforts.
• Represent and promote CFCC at college fairs, school visits, community events and functions, and other recruitment activities
• Coordinate special projects and other assigned tasks.

• Assist in the promotion, planning, and coordination of activities and events within Economic & Workforce Development.
• Participate in the enforcement of the Rights and Privacy Act.
• Perform other related duties and responsibilities as assigned.

• Recruitment goal setting and monitoring of targeted student populations.
• Student recruitment, inquiry management, and relationship‑based marketing.
• Human relations and personnel practices.
• Proficiency in apprenticeship/student tracking systems (e.g., NCRAN) and ability to analyze data for compliance, reporting, and funding.
• Knowledge of Microsoft Office Suite, CRM’s, and student information systems (preferably Colleague).
• Successful customer service practices.
• Virtual outreach platforms.

• Perform related work as required.
• Work well both independently and as part of a team with individuals with diverse backgrounds.
• Commun…