Associate Network Engineer

ASSOCIATE NETWORK ENGINEER

Location:

Delaware Memorial Bridge, New Castle, DE

Salary: $79,000 to $96,800 (Grade 108) — Commensurate with experience and skills.

If you are interested in applying for this position please complete the online application at  In addition to the online application, please attach a current resume.

This position reports to and will work with and support the Network Engineer. Daily activities will include the administration and security of the networks, databases, operating systems, backups, and the related infrastructure that sustain the business needs of the Delaware River and Bay Authority. This individual will be part of project teams interfacing with various departments throughout the Authority. The Associate Network Engineer will assist with the administration, support, backup, and maintenance of switches, routers, firewalls, and VPN devices in a distributed environment and be proactive in problem prevention and resolution.

The role will assist in maintaining system security, network support, and in the development of policies and procedures for disaster recovery, backup and retention, capacity planning, and system usage. The individual is responsible for following established safety practices while performing assigned duties to protect self, co-workers, and the public from personal injury and to prevent damage to Authority property. The position is subject to twenty-four (24) hours on call to ensure continuous network and system operation.

• Support the management, configuration, administration, and monitoring of the firewalls, networks, and security.
• Support engineering of system-related solutions for assigned projects; maintain system standards; create and/or maintain system documentation.
• Support the Network Engineer to protect the Authority's networks from security breaches; investigate and mitigate if one occurs.
• Support administration and optimization of SIP/VoIP phone protocol across the wide area network.
• Support and perform daily system monitoring; verify the integrity and availability of all hardware, server resources, systems, and key processes; review system and application logs; verify completion of scheduled jobs; perform regular file archival and purges.
• Apply ongoing critical system patches and upgrades on a predetermined schedule; upgrade administrative tools and utilities; configure and add new services as required; manage, set up, and administer IP addresses.
• Create, change, and delete user accounts per authorized request via the firewall; secure information/data for authorized users.
• Upgrade and configure system hardware and software; repair and recover from hardware or software failures; perform ongoing performance tuning, hardware upgrades, and resource optimization; make recommendations for new hardware and software purchases, interfacing with vendors for procurement; maintain inventory of all hardware and software resources.
• Provide backup to the Network Engineer.
• Provide the highest level of customer service and professionalism to all internal and external customers.

• Strong verbal and written communications skills with the ability to explain technical concepts to a non-technical audience; capable of writing basic documentation.
• Possess a high ethical and moral character as privileged access to confidential data will be an essential component of the job function.
• Excellent analytical and troubleshooting skills with meticulous attention to detail.
• Ability to work in a strong team environment as well as independently as the need arises.
• Experience with enterprise-level network design, engineering, and administration.
• Experience with networking devices such as firewalls, routers, and switches.
• Experience with vulnerability scanning solutions.
• Strong problem‑solving skills understanding the importance of timely resolution and follow‑through.
• Working knowledge of networking hardware, in particular Cisco routers, switches, and Wi‑Fi controllers.
• Working knowledge of networking (Cisco), distributed computing environments and routing protocols; EIGRP, BGP, OSPF,…