Vendor Delivery Manager, Senior Associate

Join Consumer Banking’s deposit team serving 28M+ customers nationwide. We are shaping the future of checking by bringing major innovations to everyday banking. This is a high‑visibility initiative with firmwide partnership, fast decision cycles, and real ownership over outcomes.

As a Vendor Delivery Manager Senior Associate in Consumer Deposits you should demonstrate a structured approach, keen attention to detail, a focus on quality, high energy, and adaptability in a fast‑paced, deadline‑driven environment. You will be a strong collaborator, and represent the team with professional courtesy and expertise, consistently delivering impeccable work.

You will utilize your exceptional organizational skills, effective communication, initiative, sound decision‑making and the ability to manage relationships across internal and external partners.

• Cultivate professional relationships across a matrixed environment
• Identify, analyze and report key risk indicators and conduct studies to enhance effectiveness of operational practices, including using data to inform decisions.
• Understand key business functions / knowledge of regulation surrounding business
• Communicate and present effectively to stakeholders and partners
• Demonstrate exceptional interpersonal skills including collaboration and relationship building
• Work autonomously managing competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon output
• Evaluate design and operating effectiveness of management and business processes
• Design new functionality to enhance the existing ecosystem
• Monitor adherence to policies and procedures and analyze impacts with guidance for identifying and implementing solutions/corrective action.
• Participate in, and where needed, implement cross functional initiatives to drive efficiencies.

• 3+ years of financial service experience in operations, data handling, and business analytics related functions
• Bachelor’s degree with major in accounting, finance or economics, business administration, or risk management
• Candidates should be action oriented with a focus on results, display strong analytical skills, be able to assess and clearly articulate complex ideas and possess creativity
• Strong interpersonal, communication skills (both oral and written)
• Strong proficiency in Microsoft Office and LLM Suite