Senior Manager of Loan Operations

Senior Manager – Loan Operations

Hybrid:
Wilmington, Delaware
Schedule:
Monday to Friday 9:00 a.m. to 5:00 p.m.

This position reports to the Head of Loan Operations and will be a senior member of our dynamic team of professionals engaged in the delivery of a range of operational services on complex capital markets transactions. The CSC Delaware Trust portfolio is growing in size and complexity. An experienced individual is required to support the growth and adequately manage the day‑to‑day administration of a diverse range of transactional requirements.

The candidate in this role will support an assigned book of business, with volume fluctuating quarterly. Responsibilities include but are not limited to the following:

• Review / Quality Check of transaction processing activities (e.g., rollovers, issuer/borrower invoicing, letter of credit activity, payment processing, unscheduled repayments/borrowings, reporting, data governance, and database accuracy).
• Handle inbound and outbound communication with internal and external stakeholders via email and phone.
• Conduct internal and external meetings with stakeholders communicating status updates to the business.
• Manage deal closing execution & funding.
• Provide team training for industry best practices and company policies.
• Maintain and update operational procedures to ensure consistency and compliance.

• Bachelor’s Degree required with 5+ years of banking and/or relevant financial services experience (loan operations).
• Proven experience leading and managing teams, ideally within financial services.
• Ability to oversee day‑to‑day operations while driving strategic initiatives.
• In-depth knowledge of loan facility agreements and an understanding of bilateral, syndicated, and project finance.
• Experience with bonds or structured finance is a strong plus.
• Solid understanding of financial markets and products, with experience using payment systems for confirming and settling these products.
• Experience with WSO, Loan IQ, Debt Domain, iLEVEL, Clear Par or other similar loan/banking platforms preferred.
• Comprehensive understanding of the loan operations lifecycle, with the ability to identify and resolve issues related to client loan activities.
• Familiarity with deal structuring, distribution, documentation, funding, and post‑closing management.
• Strong attention to detail in reviewing financial documents, structuring deals, and accurately calculating rates, fees, and payouts.
• Strong numerical skills and high accuracy to minimize operational risk.
• Ability to generate ad‑hoc calculations (interest, paydown, pro‑rata splits, per diem, payoff letters, etc.).
• Commitment to thorough quality checks throughout loan processing.
• Proficiency in MS Office, especially Excel.

CSC is committed to creating an inclusive environment and encourages all qualified applicants to apply. (EEO Statement)