Consumer & Community Banking Risk - Strategic Analytics Associate

Job Description

As a Strategic Analytics Associate in the Customer Exposure Management Credit Risk Strategy team, you will be part of the core policies that keep our customers engaged while managing the risk of customers’ total exposure. You will be responsible for leading the efforts to provide effective challenge and recommendations to the customer exposure policies, supporting the balance between satisfying customer total exposure needs and responsible lending.

You will also handle the risk management of the waterfall income policies, making decisions on the best source of income to assess affordability and risk across proactive policies. You will meet regularly with partners across Risk Management, Finance, Lending, Product and Business units.

• Lead analytics to drive risk policies and innovation partnering with and influencing cross functional teams
• Work with areas across Risk, Lending and IT to support the launch of risk policies and capabilities with an emphasis on strong testing and controls, while keeping customer experience at top of mind
• Manage risk policies to drive financial performance and risk mitigation improvements while innovating to ensure optimal policies performance
• Lead inclusively, with purpose and integrity, and strong focus on continuous professional development and talent management
• Work closely with Risk Governance, Legal and Compliance to ensure policies are in compliance with laws and regulations

• Bachelor’s degree in a quantitative discipline from an accredited college/university required
• 2+ years of risk management, financial services, analytics or consulting experience
• Strong project management skills and attention to detail to deliver new policies in a complex decision technology environment
• Demonstrated proficiency in solving business problems and working past ambiguity through structured analytics and effective communication and interpersonal skills
• Proven ability to develop effective controls and manage risk

• 3+ years of experience in Risk Management, Data and Analytics or similar roles
• Strong SQL coding skills, Excel, Microsoft PowerPoint and Tableau skills

We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity. We also offer a range of benefits and programs to meet employee needs, including comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.