Trust Relationship Manager and Estate Settlement Advisor

Trust Relationship Manager and Estate Settlement Advisor

Primary responsibilities to include trust relationship management and ensuring assigned personal trust relationships are administered properly and serve as a resource to team members supporting the trust administration department. Duties include the management of complex fiduciary trust relationships including both directed and delegated accounts as well as US domestic and international clients.

• Responsible for a variety of complex fiduciary accounts for US domestic clients including overseeing of estate settlement as well as international and cross‑border clients.
• Responsible for assuring a superior level of client service while effectively managing fiduciary risk.
• Be able to identify and address different types of trust issues, unique assets, closely held entities and making judgments to resolve matters and escalating to management and oversight committees as needed.
• Provide guidance and development opportunities to administrative support staff and delegation of work as appropriate.
• Exhibit an entrepreneurial outlook by identifying and engaging with new business opportunities and reinforcing brand awareness of service line.
• Ensure that management of all fiduciary accounts is in full compliance with all applicable statutes and regulations.
• Prepare timely initial and annual administrative reviews.
• Assist in preparation of reports and materials for management committees.
• Communicate effectively with beneficiaries, grantors, attorneys, investment advisors and accountants to ensure all parties are well informed.
• Maintain client service standards in all client communications.
• Work with affiliated entities, including internal audit, as needed.
• Adhere to JTC core values and expected behaviours.
• Demonstrate “commerciality” with regard to resource availability.
• Implement solutions to risk factors and processes connected with new/ existing work.
• Any other duties as deemed necessary by Management.

• Bachelor’s degree in finance, Accounting, Law, or a related field. A JD, CFP, or CTFA designation is preferred.
• Minimum of 5 years of experience in trust and estate administration, estate planning, or wealth management. In-depth knowledge of trust laws, fiduciary duties, and estate planning principles.
• Experience managing a diverse portfolio of trust accounts.
• Ability to effectively manage complex, cross‑border and international trust clients.
• Experience in operational, tax and fiduciary activities in relation to complex, cross‑border and international trust clients.
• Ability to succeed in a fast‑paced environment.
• Self‑motivated, used to working in a “hands‑on” role.
• Strong communication skills, both written and verbal.
• Excellent interpersonal skills.
• Highly developed management and mentorship skills.
• Strong analytical and problem‑solving capabilities.
• Working knowledge of risk related matters in a trust administration and fiduciary context.
• Strong administration and organizational skills.
• Experienced user of Microsoft applications, trust accounting system and document management systems.

The expected salary range for this position is $175,000 – $225,000 per year, based on experience and qualifications.

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and are able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.

Whether you are just starting out or seeking new challenges, JTC offers an environment where you can grow, develop, and succeed at every stage of your career.