Director, Credit Risk​/First Party Fraud Oversight, Consumer Lending (2nd LOD

Director of Fraud Risk Oversight

We are seeking a senior leader to join our Second Line of Defense (2

LOD), supporting our consumer lending unsecured and secured personal loan businesses. This role will help develop and manage independent oversight, governance, and credible challenges to protect the organization from emerging and evolving fraud threats.

This individual will ensure fraud strategies, detection models, and operational processes are aligned with the company’s risk appetite, regulatory expectations, and customer experience objectives within a fast-growing Fin Tech environment.

We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team.

• Provide independent 2
  
  LOD oversight of 1st Party Fraud and Credit risk management frameworks, including policies, standards, and controls
• Review and challenge 1
  
  LOD fraud and credit strategies across originations, account management, and servicing
• Ensure alignment of fraud and credit practices with enterprise risk appetite and governance standards
• Partner with credit risk teams on first payment default trends, synthetic behavior identification, and data linking analysis
• Utilize and evaluate data mining and analytical tools including SAS, SQL, and Python to support oversight activities, trend analysis, and risk identification

• Oversee and challenge fraud detection and prevention strategies, including:
  • Application and identity fraud controls
  • Synthetic / stolen identity detection
  • Device, IP, and behavioral analytics
  • Payment fraud / ACH return monitoring
  • Loan servicing activity monitoring
  • Assess effectiveness and usage of fraud models, rules engines, and decisioning tools

• Evaluate fraud operations, including case management, investigations, and recovery processes
• Review controls related to customer authentication, identity verification, and digital channels
• Assess vendor and third-party risk related to fraud tools, data providers, and service partners

• Monitor fraud trends, loss rates, and emerging threats across the portfolio
• Evaluate fraud loss forecasting and alignment with business and risk expectations
• Identify and elevate emerging fraud risks, vulnerabilities, and control gaps

• Ensure adherence to applicable fraud, consumer protection, and data security regulations
• Provide oversight of compliance with expectations related to UDAAP, FCRA (as applicable), and identity verification standards
• Support regulatory exams, internal audits, and issue remediation related to fraud risk

• Develop and deliver fraud risk reporting, dashboards, and insights to various key stakeholders across the company
• Escalate material fraud risks, control weaknesses, and emerging threats in a timely manner
• Contribute to enterprise risk assessments and cross-risk coordination

• Partner with Product, Engineering, Risk, and Operations teams to ensure fraud controls are embedded in product design and customer journeys
• Provide oversight of new technologies, including AI/ML-based fraud detection and digital identity solutions
• Ensure appropriate governance over Fin Tech innovations and third-party integrations

• 10+ years of experience in fraud risk management, fraud strategy, or fraud operations within financial services or Fin Tech
• Direct experience managing or overseeing first or second line of defense credit risk functions
• Experience in 2
  
  LOD, risk oversight, audit, or control functions, or strong exposure to independent challenge frameworks
• Deep understanding of fraud typologies, detection strategies, and fraud lifecycle management
• Experience working with fraud models, rules engines, and analytics

• Experience in a consumer lending and/or digital banking environment
• Familiarity with identity verification, authentication technologies, and digital fraud prevention tools
• Exposure to vendor risk management and third-party fraud solutions

• Working knowledge of relevant regulations and guidance, including:
  • UDAAP
  • F…