Mediation​/Arbitration Officer

Introduction

Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public’s trust and confidence in an independent and accountable judiciary.

We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect. We strive to have the same environment for our staff and value a diverse workforce.

We offer career opportunities that make a difference in people’s lives every day. Come join our team where our goal is to operate Family Court through great staff across the state.

FREE parking is available in New Castle County for Family Court staff.

This class is responsible for expediting the processing of court petitions filed with Family Court by performing mediation and/or arbitration of civil and criminal cases.

• Interview petitioner to assess nature of complaint, relief sought and explain procedures for filing petition.
• Conduct mediation session with petitioner and respondent to define issues, assess relief sought and negotiate mutually acceptable terms; prepare consent orders stating conditions of agreement and submit to judge for approval.
• Act as hearing officer for delinquent/criminal complaints; conduct fact finding session with parties involved and impose appropriate conditions to provide for restitution and prevent repeated offenses; follow up to ensure compliance with court order.
• Mediates emergency petitions to obtain temporary agreement; prepare report to judge when agreement can’t be reached describing issues, parties’ positions and recommendations for appropriate action.
• Conduct custody, visitation and special investigations as directed by judge; obtain and evaluate background information on social, psychological, emotional and family stability; prepare report with findings and recommendations and disposition of case.
• Prepare and maintain accurate statistical records of number, type and disposition of cases.
• Provide information on court functions and jurisdiction and assistance to clients by community referral.

Applicants must be legally authorized to work in the United States.

The State of Delaware participates in E-Verify and will provide the federal government with your form I-9 information to confirm you are authorized to work in the US.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

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