Senior Manager - Associate Director, Digital Supply Chain & Process Excellence

Overview

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.

The Company strives to discover and develop first‑in‑class and best‑in‑class medicines – advancing a diverse portfolio of large and small molecules.

The Senior Manager – Associate Director, Digital Supply Chain & Process Excellence combines end‑to‑end clinical supply operational leadership (packaging, labeling, distribution, storage, returns, and destruction of finished goods) with strategic ownership of systems integration, operational excellence, and external operations governance. The person in this position will play a key role in mitigating supply risk during periods of change or constraint, while also helping to build scalable, standardized ways of working that support future growth.

• Provide senior‑level oversight and hands‑on support across clinical supply operations, including:
  • Packaging and labeling
  • Distribution, storage, and inventory management
  • Returns, reconciliation, and destruction of finished goods
• Act as a flexible operational leader during periods of supply shortage, resource constraints, or accelerated timelines.
• Partner with internal teams and external vendors to proactively identify, mitigate, and resolve risks to clinical supply continuity.
• Lead investigations, root cause analyses, and corrective/preventive actions related to supply disruptions.
• Ensure compliance with GMP, GCP, GDP, and applicable regulatory requirements.

• Clinical trial demand and forecasts
• Bulk and finished goods inventory
• Manufacturing timelines and status
• Packaging, labeling, and distribution plans
• Champion the establishment and governance of a single source of truth for clinical supply and development data.
• Identify system gaps, data inconsistencies, and process inefficiencies that increase operational risk.
• Partner with IT and cross‑functional teams to design scalable, future‑ready solutions.
• Drive data governance, standardization, and change management to ensure consistent adoption and reliable decision‑making.

• Lead operational excellence initiatives aimed at improving efficiency, scalability, and robustness of clinical supply operations.
• Identify opportunities to streamline processes across internal teams and external partners.
• Develop and implement standardized workflows, templates, metrics, and best practices.
• Define and track key performance indicators (KPIs) to monitor operational performance and supply risk.
• Support the development and maintenance of SOPs, work instructions, and training materials.

• Play a key role in streamlining and professionalizing external clinical supply operations.
• Contribute to the development of a baseline vendor governance framework, including:
  • Standardized terms and conditions
  • Rate cards and cost benchmarks
  • Service level expectations and performance metrics
• Support evaluation, onboarding, and selection of new vendors using consistent, data‑driven criteria.
• Partner with Procurement, Quality, and Legal to ensure vendor agreements support operational needs and compliance requirements.
• Support ongoing vendor performance management and continuous improvement efforts.

• Serve as a trusted advisor to program teams and senior stakeholders on supply readiness, operational risk, and system maturity.
• Communicate risks, mitigation strategies, and improvement initiatives clearly and effectively.
• Contribute to long‑term clinical supply strategy, operating model design, and capability building.
• Mentor and support team…