Manager, Compliance Operations

Overview

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines—advancing a diverse portfolio of large and small molecules.

The Manager/Senior Manager, Compliance Operations is responsible for key compliance systems and core operational processes that support compliant interactions with healthcare professionals (HCPs), patients, and other external stakeholders for fee‑for‑service engagements. Core operational processes include needs assessments and workflows, fair market value (FMV) and tiering methodologies, and background screening. A major focus of this role is driving the implementation of a new global needs assessment solution and shaping the roadmap for future integrated, end‑to‑end capabilities.

The position blends system ownership with operational oversight, process optimization, and data‑driven decision‑making to ensure consistent, scalable, and risk‑aligned compliance operations across the organization.

• Serve as the owner and primary lead to implement and scale a global needs assessment solution supporting HCP, patient, and stakeholder engagements.
• Ensure consistent application of standards, controls, and documentation.
• Evaluate end‑to‑end capabilities.
• Partner with IT, vendors, and cross‑functional teams to define and execute system roadmaps, ensuring alignment with global and local compliance needs.
• Responsible for system functionality, enhancements, user requirements, and overall system performance to ensure reliability and compliance.
• Develop and maintain standard operating procedures (SOPs), work instructions, business rules and controls to document system and associated process.
• Own and manage the FMV methodology, tiering models, and related operational controls to ensure appropriate, risk‑aligned compensation practices.
• Own and manage the background screening process for U.S. HCPs and ensure timely, accurate, and consistent screening aligned with policy requirements.
• Ensure stakeholders receive training, guidance, and support related to system usage and compliance processes.
• Serve as the first line support contact for system users/internal business partners, providing timely assistance and service‑oriented support regarding questions related to HCP engagements, system functionality and/or process workflows.
• Strong ability to develop compliance analytics and dashboards by integrating disparate datasets and partnering with Compliance and data teams to deliver meaningful, actionable insights.
• Support internal audits, monitoring, inspections, and assessments related to compliance systems and data.
• Support other global compliance initiatives, systems, and ad hoc projects as required.
• Support continuous improvement initiatives.

• Bachelor’s degree with 5+ years in the healthcare industry or related experience
• Demonstrated experience managing or serving as a business owner for systems or operational platforms
• Ability to understand relevant compliance regulations and guidance, such as OIG, DOJ, AKS, PhRMA Code, and global equivalents
• Proven ability to interpret policy requirements and operationalize them into standardized, scalable processes
• Experience using data and analytics to identify trends, risks, or improvement opportunities
• Excellent communication and collaboration skills with the ability to influence and partner across Legal, Finance, IT, and business stakeholders
• Strong project management skills, with experience leading cross‑functional initiatives or system implementations
• Ability to work independently with high attention to detail, strong judgment and organizational skills with the ability to manage competing priorities in a fast‑paced environment
• High level of professionalism and ability to manage sensitive information with discretion
• Exper…