Program Coordinator Delaware Program and Services

Position: Program Coordinator for Delaware Program and Services
The Program Coordinator works in collaboration with the Residential Director and Team Leaders to ensure the effective and efficient management of daily programmatic operations for the Delaware residential homes. In particular, the Program Coordinator coordinates person centered services to individuals supported, as well as all other formal and informal support available to the individual in their home, Day Program, and their community.

The Program Coordinator partners with the Team Leader to co-manage an assigned home, and to provide supports to the Direct Support Professionals, to assure programmatic integrity in adherence to the Division of Developmental Disabilities Services (DDDS) provider standards.

The incumbent is accountable to the Residential Director and the Delaware Residential Programs and:

Maintains on-going Outlook Calendar to include home QA visits to homes to include weekend hours and hours outside of 9 AM to 5 PM on weekdays. Completes Monthly DE QA Audit as assigned by the Director. Visits assigned individuals residing in alternate living arrangements to include hospitals, and rehabilitation as applicable. Maintains quarterly visits to individual’s supported day program;

Interfaces with DDDS State offices and various agencies (Job Coaches) as needed to make sure persons served receives the needed and desired services/supports. Coordinates and participates in team meetings conducted by the DDDS Supports Coordinator for the individuals as required;

Point Person with families and other interested parties. Attends Person Centered Planning meetings and Team Meetings to monitor and maintain the responsibility of responding to related to the above monitoring in their Caseload;

Ensures that families, advocates, psychiatrists/physicians, psychologists, nurses, speech/physical/occupational therapists, residential and day program staff are involved in the development and review of the PCP and are notified of the Annual meeting;

Completes all necessary preparations for meetings and attends all PCPs as well as the internal/external interdisciplinary team meetings.

Maintains compliance with specific licensure requirements as stipulated in the DDDS Provider standards.

Attends, maintains and responsible for all associated follow up for pre planning meetings.

Implements the PCP and other treatment plans. Reviews Individual outcomes and constantly updates the PCP Programs in THERAP for all individuals in the caseload.

Provides effective training, mentoring supervision and monitoring DSP as pertaining to documentation of individual outcomes as per their respective PCP.Review Personal Spending Records (PSR) for the individuals monthly to ensure the agency is meeting the DDDS provider standard. This includes reviewing all documentation in Therap as it relates to uploading receipts, cash on hand, banking deposits and withdrawal of the Individuals community bank accounts.

Complete Quarterly PSR reviews in THERAP for each Individual.

Conducts Annual Site-Specific Trainings for all DSPs in the Caseload to ensure compliance with DDDS Provider Standards, and thereafter as needed especially when we have a new employee or a staff assisting to cover open shifts. Provides support to Direct Support Professionals, especially on quality-of- service notes/documentation, to enable timely billing in THERAP.Assists the Director in all efforts made to fill program vacancies or to expand services.

May perform other duties as assigned.

As this position is a key member of the Leadership Team and will provide oversight for assigned programs that are critical to the success of the Agency Mission, the ability to work collaboratively is essential.

CI offers these positions the opportunity to work a hybrid remote/in person schedule and limited benefits. Benefits include PTO Accrual, participation in the 401K Plan based on the number of annual hours worked, Professional Development, annual increases (as approved) and full participation in all Employee Reward and Incentive Programs All New Hires are required to successfully complete pre-employment screening, including a criminal background check*, review of driving history,…