Night Guest Attendant

Night Guest Attendant – Wood Spring Suites, Wilmington, DE

Exciting Opportunity for a Night Guest Attendant. Join a performance‑based culture where hard work is balanced with respect for personal life.

Hotel Management & Consulting seeks a positive, professional, problem‑solving Night Guest Attendant. You will be the face of the property and first point of contact for guests during the overnight shift, working independently.

We believe in a performance‑based culture and operate with a small, efficient team of hospitality professionals. We offer equal opportunity and advancement based on merit.

• Hourly Rate: $15.25 - $17.25, depending on experience.
• Daily Pay Access:
  Flexible pay options to access earnings.
• Medical, dental, and vision benefits; full‑time employees receive paid time off.
• Employee Assistance Program (EAP):
  Complementary benefit for personal or work‑related concerns.
• Career Growth:
  Opportunities for advancement within the company.

• Property Inspections:
  Conduct regular inspections throughout the night, ensuring safety and security.
• Guest Services:
  Assist with checking in and checking out guests after hours, providing excellent customer service and addressing needs.
• Laundry Duties:
  Wash, dry, fold, and organize linens and towels; maintain a clean laundry area.
• Cleaning & Maintenance:
  Vacuum, dust, and sanitize public areas; stock supplies; prepare rooms that housekeeping could not clear during the day.
• Emergency Procedures:
  Follow property emergency procedures and ensure security needs of guests are met.
• Other duties as assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem‑solving skills.
• Proactive in solving problems.

• Perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description as desired. This description does not imply an employment contract and the employment relationship remains “at will.” Job requirements may be reasonably accommodated for qualified disabled individuals.

Equal Employment Opportunity (EEO) to all employees and applicants is provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, parent status, national origin, age, disability, political affiliation, military status, or other non‑merit factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment. In the event of a favorable hiring decision, we participate in E‑Verify.

Unlawful harassment on the basis of protected classes is strictly prohibited. The company provides reasonable accommodations to allow individuals with disabilities to perform essential job functions. We are a drug‑free workplace.