Employee Relations Specialist

Responsibilities

• Serve as a point of contact for employee inquiries and concerns related to workplace policies, procedures, and practices.
• Provide guidance and support to managers and employees on performance management, disciplinary actions, and conflict resolution.
• Mediate and resolve employee disputes and grievances in a fair and impartial manner.
• Develop and implement strategies to improve employee morale and engagement.
• Collaborate with operational management to achieve Christiana Care business objectives such as change leadership and retention initiatives.
• Conduct thorough and impartial investigations into employee complaints, including allegations of harassment, discrimination, and policy violations.
• Prepare detailed investigation reports and recommend appropriate corrective actions.
• Ensure compliance with all applicable federal, state, and local labor laws and regulations.
• Maintain accurate and confidential employee records.
• Conduct exit interviews and analyze the data for trends and improvement opportunities.
• Develop, revise, and communicate employee relations policies and procedures.

• Bachelor's degree in Human Resources, Business Administration, or a related field or higher required.
• 2 years of experience in employee relations, human resources, or a related field.
• SHRM-CP or PHR certification preferred.