Human Resources Administrative Specialist

Job Description

State of Delaware

Human Resources Administrative Specialist

Location:
841 Silver Lake Blvd.
Dover, DE 19904

Hourly Rate: $18.08 - $22.60/hour

Employment Type: Casual/Seasonal

Work Schedule: Monday–Friday, 8:00 a.m. – 4:30 p.m.
Maximum of 29.75 hours per week.

Join Our Human Resources Team!

The State of Delaware is seeking a highly organized, customer-focused administrative professional to support centralized Human Resources operations. This position plays a vital role in providing administrative support, managing personnel records, coordinating communications, and assisting with workforce reporting for multiple state agencies.

If you thrive in a fast-paced environment, enjoy managing multiple priorities, and have strong organizational and customer service skills, we encourage you to apply.

• Serve as the primary point of contact for shared Human Resources email inboxes, reviewing, prioritizing, routing, and responding to inquiries to ensure timely and professional customer service.
• Manage a high volume of incoming personnel requests while coordinating workflow and ensuring timely resolution.
• Perform daily electronic document management and records maintenance using an electronic document management system (OnBase), ensuring personnel files are complete, accurate, and maintained in accordance with records retention requirements.
• Process, index, and file a large volume of personnel documents generated from employee transactions while maintaining data accuracy and confidentiality.
• Prepare and distribute workforce reports, statistical reports, and other recurring HR metrics to support agency operations and leadership decision-making.
• Compile monthly and bi-weekly reports using data from multiple sources and ensure information is accurate and submitted within established deadlines.
• Assemble onboarding materials and orientation packets for new employees.
• Provide administrative and reception support as needed, including greeting visitors, answering phones, and directing customers to appropriate resources.
• Maintain confidential employee information while ensuring compliance with State policies, procedures, and applicable regulations.
• Provide exceptional customer service to employees, managers, applicants, and the public through effective verbal and written communication.

The ideal candidate will have experience with:

• Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Electronic document management systems such as OnBase or similar applications.
• Managing multiple priorities and meeting deadlines in a fast-paced office environment.
• Preparing reports, maintaining databases, and organizing large volumes of information.
• Providing outstanding customer service and communicating professionally with a diverse customer base.
• Maintaining confidential information with a high degree of accuracy and discretion.
• Working independently while collaborating effectively with a team.

This position offers the opportunity to support Human Resources operations that impact thousands of employees across multiple state agencies. You'll work in a collaborative environment where organization, customer service, and attention to detail are valued and where your contributions directly support the delivery of essential HR services.

If you're looking for a rewarding administrative role where no two days are the same, we'd love to hear from you!

The Department of Human Resources offers support and administers programs in Talent Management, Diversity, Equity and Inclusion, Employee and Labor Relations, Statewide Benefits, and Women’s Advancement and Advocacy.