Senior Systems Engineer

Remote CSC is looking for a Senior Red Hat Open Shift Container Platform (RHOCP) Engineer who has a passion for operating, expanding, and enhancing the platform. We expect our RHOCP Engineer to deliver a platform to delight our in‑house application development teams. We are making a significant investment in new and refactored cloud‑ready container‑based applications.

Senior Open Shift Engineer
United States
Monday‑Friday, 8:00am‑5:00pm EST
Remote

CSC is looking for a Senior Red Hat Open Shift Container Platform (RHOCP) Engineer who has a passion for operating, expanding, and enhancing the platform. We expect our RHOCP Engineer to deliver a platform to delight our in‑house application development teams. We are making a significant investment in new and refactored cloud‑ready container‑based applications.

• Platform Performance & Stability:
  Optimize, and maintain Open Shift platform infrastructure to ensure maximum uptime and optimal performance
• Infrastructure Automation:
  Develop and maintain comprehensive Ansible playbooks to implement platform enhancements and ensure robust disaster recovery capabilities
• Monitoring Enhancements:
  Partner with the Observability team to refine monitoring solutions, implement predictive alerting, and continuously improve platform visibility
• Application Infrastructure Support:
  Provide expert platform‑level troubleshooting assistance to the SRE team for complex application issues
• Enterprise Update Management:
  Lead the planning and execution of bi‑annual Open Shift platform updates with minimal service disruption across all environments
• Cross‑Team Change Coordination:
  Serve as platform ambassador in change management processes, aligning Open Shift modifications with application team requirements
• Process Standardization:
  Engineer repeatable, automated workflows using Ansible Automation Platform to minimize manual intervention
• Technical Knowledge Management:
  Develop and maintain comprehensive technical documentation that enables efficient platform operations
• Vendor Relationship Management:
  Effectively manage vendor support relationships, drive issue resolution, and influence platform roadmaps
• Platform Evolution:
  Lead implementation projects for new platform‑level applications and utilities that enhance Open Shift capabilities
• Operator Lifecycle Management:
  Oversee the deployment, configuration, and updates of Open Shift operators to extend platform functionality
• Technology Adoption Planning:
  Research and evaluate emerging Open Shift features and capabilities to drive continuous platform improvement
• Incident Resolution:
  Own the full lifecycle of platform‑related incidents in Service Now, ensuring efficient response and comprehensive documentation
• Resource Utilization Tracking:
  Maintain accurate time tracking for projects, incidents, and administrative tasks using Service Now
• Oncall Rotation:
  Participate in every 5th week on‑call rotation with Unix team, delivering rapid response and resolution for Priority 1 incidents

• 3+ years’ experience with containerization products such as Docker, Kubernetes, and Red Hat Open Shift
• Experience with Nutanix hardware and AHV hypervisor a plus.
• Strong focus on automation including tools including Jenkins, Ansible, and Github.
• Experience with Amazon AWS or Microsoft Azure a plus
• Experience working in a Dev Ops culture
• Excellent written and verbal communications skills
• Ability to coordinate and collaborate across internal and external teams to ensure excellent customer experience
• Demonstrated proactive and directional thinking
• Demonstrated ability to learn at the pace of technology change, maintenance of a broad skill set in common enterprise IT technologies across development, automation, and operations
• Bachelor’s degree in related discipline or equivalent job experience

• A challenging and rewarding career
• Support for continued professional development
• A strong team and excellent relationships with Red Hat
• A culture of empowerment and action to move forward and improve our service.
• Annual bonus program recognizing individual performance
• You choose work location. Enterprise Technology…