Desktop Support Specialist
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-02-16
Listing for:
MetaRPO
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Overview
Job Title: Desktop Support Specialist 3
Location: Wilmington, DE
Duration: 6 months assignment
Onsite: Within an hour of Wilmington (parking is at applicant’s expense)
Interview: In person interviews only
Category SummaryThe Desktop Support Specialist (DSS) supports in-house teams and responds to helpdesk tickets.
Role Description- Respond to help desk tickets
- Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems. Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts). Troubleshoot basic network, software, and printing problems.
- Minimum of 3 years’ experience
- Must have customer service experience
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