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Omnichannel CX Manager: Journey
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-02-16
Listing for:
Bread Financial
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Consultant, Technical Support
Job Description & How to Apply Below
A tech-forward financial services company is seeking a Customer Experience Manager to enhance customer journeys and manage omnichannel experiences. This role involves mapping customer experiences, identifying friction points, and collaborating with stakeholders to drive strategic initiatives. The ideal candidate has extensive experience in digital customer experience and project leadership. This position is based in Wilmington, DE, with a hybrid work model.
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