Sr Mgr DT Sys Design & Dev Washington

Overview

Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful  living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Work Environment: Work will be onsite in Wilmington, DE, Washington DC or Philadelphia, PA.

The Sr. Manager, IT Systems Design & Development owns one or more IT processes within one functional area. The position manages services provided to one or more internal and external customer(s).

The Sr. Manager IT, Systems Design & Development works on multiple projects as a technical delivery team(s) leader, and sometimes as a project leader while managing matrixed resources. Responsible for systems analysis, design, development, enhancement, integration, maintenance and support.

Sr. Managers within the Systems Design & Development job family work closely with business partners, team members to understand the business needs and turn those into quality solutions. These solutions must be aligned with business and IT strategies and in compliance with the organization’s standards. Sr. Managers IT, Systems Design & Development are involved in the Full Systems Development Life Cycle and therefore are responsible for forecasting, planning, designing, developing, testing, implementing and supporting software that meets business outcomes.

Responsibilities beyond development of software may include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations.

The Sr. Manager IT, Systems Design and Development possesses a solid understanding of development, testing and integration techniques. Knowledge of current and emerging IT products, services and processes is required. Individuals must be able to adjust to constant business change. Managers also provide business support, consultation and subject matter expertise for system development, maintenance and support.

Managers are most importantly leaders to their teams and within the organization. Managers must grow the skills and competencies of their team members and influence the organization to bring overall business value.

• Provides subject matter expertise (SME), while leading across diverse teams to meet or exceed business outcomes.
• Responsible for aligning information technology solutions with the business strategy. Responsibilities include, but may not be limited to, the following:
• Works with business partners to understand business problems and desired outcomes.
• Provides input to business technology planning.
• Implements solutions consistent with business outcomes.
• Leads the planning, design, solutioning and implementation of IT initiatives to support business strategy – iteratively, measuring value and outcomes; learning and adjusting based on continuous feedback.
• Delivers high-quality solutions at optimal cost to customers. Measures solution performance and implements improvements as needed.
• Participates in the development of budgets. Tracks and takes appropriate steps to manage and balance the budget.
• Participates and provides input to the Service Level Agreement (SLA) and measures performance thereof.
• Provides advice and counsel to the vendor relationship decision-making and contract development processes.
• Reviews service provider performance.…