3D Reporting Analyst

Job Description

3D Reporting Analyst

Location:

Wilmington, Delaware

Hybrid Work Model: (3 days onsite, 2 days remote)

Monday-Friday, 8:00 am - 5:00 pm EST

As a 3D Reporting Analyst in our Digital Brand Services team, you will be responsible for identifying, reporting and enforcing online Intellectual Property misuse for some of the largest brands in the world.

Your role will involve using our proprietary software, in conjunction with open-source online research techniques, to find and report online fraudulent activity, including counterfeiting and phishing attempts.

This role is suitable for someone who is technology driven, service oriented, has experience in online research and has a good attention to detail.

• Review, analyze and enforce on web results using your knowledge of Intellectual Property, online brand abuses and customer-specific brand knowledge
• Cooperatively work with global teams to ensure alignment with the customers brand monitoring strategy
• Use open-source online resources to investigate potentially fraudulent activity
• Create and deliver consultative reports containing online appearances of brand abuse
• Analyze large datasets to establish trends or anomalies of interest
• Ability to be a self-starter and work in a fast-paced environment
• Provide exceptional customer service to both internal and external customers

• Strong Internet research skills required
• Previous experience with online brand protection preferred
• A basic understanding of online Trademark and Copyright infringements
• Outstanding written and verbal communication skills
• Strong Microsoft Office skills including Outlook, MS Excel and Word
• Ability to work independently as well as in a team orientated environment
• Exceptional organizational skills with the ability to prioritize work unsupervised
• Previous experience of producing quality results with a high attention to detail
• Ability to be direct, open, and honest when dealing with customers and coworkers
• Previous experience working within a technology driven environment is a bonus

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind the business®.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. Colleagues are empowered to own their careers and have access to various career opportunities and excellent benefits, including annual Success Sharing bonuses or commission plans based on individual performance.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. Our commitment to accessibility reflects our broader dedication to diversity and belonging.

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies will not be eligible to claim related fees and will be considered property of CSC. We encourage candidates to apply directly through our website and not through third-party sources.

Disclaimer:
The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.