SAP Program Manager​/Client Delivery Manager -AMS

SAP Program Manager/ Client Delivery Manager
-AMS

A Bachelor’s or Higher Degree is the minimum entry required for the position

• Skill Set : Deliver Project and Program Management

Role:

- SAP Program Manager/ Client Delivery Manager
-AMS

Mode of Hire:

- Full time

• Selected candidate needs to work from Customer site. The office is based out of Wilmington, DE are we are looking for candidates who reside within drivable distance of Wilmington, DE or ready to relocate immediately
• Bachelor’s degree with at least 20 years of experience managing team size larger than 150 associates.
• SAP Experience for at least 10 years in addition to handling other applications, infrastructure related projects. Should be able to manage the delivery of SAP application support and maintenance services in leadership role. ITIL and SAP certifications a plus.
• Managing non SAP applications and integrations a definite plus.
• Ensuring that operational service levels are met and that delivery is high quality. Ability to drive continuous improvement and automation.
• Managing escalations from key business and IT stakeholders. Good capabilities in driving KPI‑s, analyzing ticket trends and reporting
• Driving progress for complex problems in urgent situations. Managing operational support forums with key user groups and application teams
• Ability to work under pressure. Good communication and Change Management skills.
• Good understanding of Mergers and Acquisitions with SAP as the core system of records
• Excellent ability to manage transitions and drive stability
• Hands on capability in Microsoft Word, Excel, Power point.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations.

Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_A .