Sr Specialist, Digital Agility Coach Washington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful  living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

The Sr Specialist, Digital Agility Coach is an entry‑level Agile practitioner responsible for facilitating team‑level Agile ceremonies, supporting team adoption of Lean‑Agile practices, and promoting continuous improvement.
Work Environment: Onsite in Washington DC, Philadelphia PA or Wilmington DE.

• Facilitate Scrum or Kanban team events and ensure adherence to Lean‑Agile principles and SAFe practices.
• Coach teams, Product Owners, and stakeholders to improve Lean‑Agile maturity and value delivery success patterns.
• Develop and execute team coaching plans tailored to maturity assessments and organizational goals.
• Administer and facilitate Agility Insights Team Health assessments, analyze results, and guide teams through improvement actions.
• Facilitate impediment removal and manage dependencies to enable predictable value delivery.
• Promote collaboration and transparency across teams and ARTs.
• Contribute to the Lean‑Agile Community of Practice by sharing leading practices and fostering continuous learning.
• Drive relentless improvement through retrospectives and Inspect & Adapt workshops and feedback loops.
• Coach Agile teams, Product Owners, and stakeholders on foundational Lean‑Agile principles to improve delivery consistency.
• Assist in creating and executing basic team coaching plans focused on developing core Agile capabilities.
• Support the administration of Agility Insights Team Health assessments and help teams interpret results.
• Assist in identifying and removing team‑level impediments and escalating higher‑level dependencies as needed.
• Encourage transparency, collaboration, and trust within and across assigned teams.
• Participate in the Lean‑Agile Community of Practice by sharing lessons learned and contributing to discussions.
• Facilitate continuous improvement activities, including retrospectives and participation in Inspect & Adapt workshops.

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 3 years of relevant work experience.
• Familiarity with Jira Software, Confluence, Fig Jam, Jira Align, Agility Insights.
• Latest SAFe Scrum Master Certification (Required).
• Microsoft Office 365.
• Work Environment: Onsite in Washington DC, Philadelphia PA or Wilmington DE.

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 5 years of relevant work experience.
• Experience in the transportation industry environment.

• Agility Insights Facilitator (AIF) Certification.

The salary/hourly range is $78,600.00 – $. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo‑pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short‑term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long‑term incentive plan compensation.

In addition to…