Independent RCA Quality Coach

M&T Bank is looking for an Independent Root Cause Quality Consultant to improve root cause and action plans across the organization. This hybrid role requires extensive experience in root cause analysis, coaching, and collaboration with business lines to drive sustainable improvement. Key responsibilities include conducting quality assessments, tracking action plan execution, and ensuring compliance with governance standards. Candidates should have a bachelor’s degree and at least 3 years of relevant experience.

The role is based in Wilmington, Delaware, and offers a competitive salary range of $85,800 - $143,000 annually.
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