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ServiceNow Production Support Lead — Automation & Improvements

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-05-16
Job specializations:
  • IT/Tech
    IT Support, Cloud Computing, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
JPMorgan Chase & Co. is looking for a Service Now Technology Support III in Wilmington, DE. This role involves ensuring operational stability and performance of Service Now applications, troubleshooting issues, and collaborating on enhancements. Key qualifications include 3+ years of experience in IT services, proficiency in Service Now scripting, and familiarity with production monitoring tools like Splunk and Grafana. The position is critical for maintaining high availability and reliability of corporate technology solutions.
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